The methodology used is on-site obs

The methodology used is on-site observation and perceptional survey questionnaires to visitors and
employee of the two (2) selected case studies. The first case study is Nu’della Malaysian Holistic Spa
and the second case study is Tajrii Muslimah Spa. Both spas are located in Kuala Lumpur, Malaysia. The
reason of the chosen selected spas as a case studies are both claim they are spas for the Moslems. Each
spa have similarities in facilities and service provided. The only differences are in term of the design
concept and implementation of ISPs’. Each key area within the establishment is subdivided to four
evaluative questions of interior element finishes, color composition, degree of comfort and lighting
condition. Beside design aspect, question also concerns the values of Islamic Spa Practice based standard
of practice outlined. In acquiring the objectives of the research; a total of 40 questionnaires for both case
study were then distributed to the targeted group to measure the subjective perceptions on the design
aspect and application of ISP. The targeted group of respondents were the customers and employee of the
establishment. The main reason on the selection of the targeted group was these groups of people are the
end user and the question was answered promptly after them experiencing the space. The checklists of
design requirements derived from the ISP which achieved the standards by JAKIM were completed based
on researcher’s measurement and observation of those facilities.
Interviews with the owners of both case studies were also done to investigate their personal views in
regards to the implementation of ISP in the assessed buildings. This qualitative method may enrich the
study because, unlike quantitative methods, the qualitative method of semi-structured interview allows
the researcher to focus more on the interviewee’s voice and thought (Bryman, 2008). This study also
analyzes the architectural plan of the buildings in order to assess the areas that meet the guidelines of ISP.