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How to say NO in a pleasant way :Watch your timing and tone, explain to the customer I wish we could sell you our demo model. Since the display isn’t for sale, here’s what we can do for you… Focus on alternativesI wish I could help on this, but this is not within the scope of my expertise, I can make arrangement for a QAT specialist to contact you.Use no to build trustWe had tried every possibility ways, but we currently only have the manpower to complete the job within 10days. Really sorry that under this circumstance , we don’t have other solution.
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