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Program Launch: Sponsorship and Engaged LeadershipBrad served as Executive Champion and six division Vice Presidents (VPs) served as Program Champions. The Leadership Team represented a diverse cross-section of the organization from a product and functional perspective. The VP of Human Resources managed the engagement with the Balanced Scorecard Institute, and served as BSC Champion.Tolko leveraged its strong leadership and distinctive family-owned business culture. The leadership team has worked together for many years, and has a strongly collaborative decision making style. During many of the working sessions, Brad went around to each team member to ask them where they were on a scale of 1 to 10 and what it would take to get them to a 9 or 10. Brad showed his effectiveness as a leader by letting everyone have a voice and once consensus was reached, he was the primary cheerleader for the execution of the resulting decision.
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