Business Etiquette and Protocol
Business in Singapore is more formal than in many western countries.
There are strict rules of protocol that must be observed.
The group (company or department) is viewed as more important than the individual.
People observe a strict chain of command, which comes with expectations on both sides.
In order to keep others from losing face, much communication will be non-verbal and you must closely watch the facial expressions and body language of people you work with.