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The computer systems: The computer systems are a locus for risks, as so much information resides on them. Like the computers at many small businesses, they are not backed up according to best practices. They effectively form the largest single point of potential failure for the Business. A cracker “0wn1ng” the Big Mac could download the orders from thousands of customers, including their credit card information, and do who knows what with it. This is a threat with a very high impact. Determining the probability required a separate audit – See Appendix Two. The Big Mac’s OS is relatively secure, but not completely. Macintosh root exploits are also a lot rarer these days than PC ones, and the Big Mac is behind the firewall. A cracker “0wn1ng” the PC would have far less information. No customer information is stored on the PC, so there is little to take. He could, however, use the PC as a Distributed Denial of Service (DDOS) “zombie host” of some sort, which would be detrimental to the Business’s network and reputation. Determining the probability required a separate audit – See Appendix Three. A Macintosh virus could theoretically take out both the Big Mac and the iBook, forcing them to be rebuilt from scratch and causing the loss of all data on them. This would have a major impact on order production, but not as bad as it might; the current orders are all printed out on the “Orders” clipboard. The loss of financial records would be a bigger problem. However, the likelihood is comparatively low: there are comparatively few Macintosh viruses in the wild these days. In addition, the owner keeps Norton Antivirus up to date religiously on both Macs; she does not, as a matter of policy, open email attachments from strangers; and the Business’s computers reside behind a simple, tough firewall. A PC virus is much more likely, as there are a lot more of them out there these days. However, it would have much less impact on the Business. The only Business data stored on the PC is a complete copy of the website, which is duplicated on the staging server and which can be replaced quickly and easily onto any computer with an FTP client. Only in the event that it happened simultaneously with the hosted website going down and the staging server having an issue would this be a crisis. In addition,
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