I canceled the order on October 5, 2016.The seller has notified that it will refund to me on October 5, 2016.The notification message that Refunded to Credit Card: xxxx xxxx xxxx 462287******7521
Usually, you will receive your refund within 3-15 business days after “Refund”. If there is a delay, please check with your issuing bank.But this time, almost one month ago.I checked the amount from the bank. Did not appear that seller refund.And I had to ask the seller did not give an answer.I feel very bad. Because I am a good customer and buy goods from Alibaba long.Because of this the same as the money cheat I.I thought all along that order on alibaba. It is safe and honest.But today I was very disappointed.But there is still hope that the team of Alibaba. Can solve this problem to me.Please contact me via email to the most convenient. Thank you.