Hi lemonsojuuk.
First off, sorry to hear about the trouble with your transaction. A couple questions, maybe I can help.
What is the current status? Does the item show as being delivered to the US Shipping Center? What is the estimated delivery date?
If you fear it is hung up at the Shipping Center you can reach out to Pitney Bowes directly. Or contact GSP Customer Service on the eBay side.
For Pitney Bowes customer service regarding GSP issues, you can email PBISGSPCS@pb.com to reach the GSP Customer Service group. Or you can call 1-866-235-9627, and press 1 to reach the same GSP Customer Service group.
To reach GSP customer service on the eBay side, call eBay Customer Service ( 1-866-540-3229 [ or ] 1-866-643-1587 ) and request to speak with a GSP Specialist. If the CS person on the line cannot help they can transfer you to someone who can. Hours of operation: Monday - Sunday, 6:00am - 11:00pm Mountain Time.
If you still aren't getting the info you need, feel free to send me a Private Message. Make sure to include transaction #, item #, + eBay user id and email address used.
Hope this helps.
---Bennett