Service asset and configuration management
Service asset and configuration management manages and maintains the configuration management database (CMDB), which holds financial and other information on assets that are required by financial management for a variety of uses. For example, from the CMDB, it should be possible to identify all the components required to deliver a given service and this information is used by financial management to determine the overall cost of the service. The CMDB also holds information on assets, such as equipment replacement dates and licence termination/renewal dates, which can be used in budget development and longer-term financial planning.