Cocoa Delights has always been daring and unconventional. Creativity and innovation have always been our strength and the cornerstone of our success. For our stakeholders, we have always been about stewardship and adhering to professional and moral standards of conduct in all that we do. For employees, we are committed to encouraging self-directed teams; we cultivate leadership and maintain high levels of safety. Externally, we are committed to sustainable environmental practices and offering meaningful value to our customers.
By 2016, I see Cocoa Delights as being a significant retail presence in every Australian capital city, starting with 22 stores in the greater Melbourne area and growing to 100 stores Australia wide. Our market strength is our ability to source the finest cocoa beans at prices that customers believe represent value for them but also provide the organisation with the required margins and financial returns.