Hi th-mrad,
The seller has responded to you and offered another solution to solve this issue.
Seller's message:
"Hi, friend, if our items contain problem, please send out the picture to me, we can see the problem occurrence's where.Thank"
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this case in the Resolution Center.