Translate business and users requirements into specifications for the ERP System
Align ERP modules to ensure interoperability between business unit and headquarter systems
Ensure business unit ERP solutions adhere to corporate architecture standards and requirements
Support the use of business applications (ERP and other applications), coach and advise key users, recommend improvements
Design, develop/implement test and document report as per user requirements
Create training materials, work instructions and conduct user training for the whole business unit
Service desk and troubleshooting
Maintain and enhance ERP and other applications performance