Hello,
We received a buyer complaint about the condition of an item they received from you.We would like you to resolve this concern in order to avoid additional complaints.
Complaint Type: not as advertised
ASIN: B0173OZC8U
What you can do
Review your listing. Make sure the item you are selling:
1. Exactly matches the product description shown on the detail page.
2. Is listed accurately according to our Condition Guidelines.
You can edit your listings in the Inventory section of Seller Central (https://sellercentral.amazon.com/myi/search/OpenListingsSummary).
What happens next
Please remember that additional complaints about your listings may result in the removal of your Amazon selling privileges.
Learn more
Sellers should understand our policies regarding product condition and descriptions. To learn more, search “Prohibited Seller Activities and Actions”, “Product Detail Page Rules”, and “Condition Guidelines” in Seller Central Help.
Still have questions? You can ask our Seller Support team: Contact us (https://sellercentral.amazon.com/hz/contact-us/performance).
We appreciate your cooperation and thank you for selling on Amazon.
Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com