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By the time the service is ready for operational delivery, the full content of theservice portfolio should include:• service name;• service description;• service status;• service classification and criticality;• applications used;• data and/or data schema used;• business processes supported;• business owners;• business users;• IT owners;• service warranty level, SLA and SLR references;• supporting services;• supporting resources;• dependent services;• supporting OLAs, contracts and agreements;• service costs;• service charges (if applicable);• service revenue (if applicable);• service metrics.
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