Referred to your email dated Friday, September 23, 2016 7:07 PM, you gave me neither the number of remaining months in contract (count from this month – September 2016 until the end of contract) nor totally cost of leasing payment. If I got them I am able to compare cost between penalty cost and leasing cost for presenting to Executive.
By the way, for your offered options I thought that you have not offered us the best solution enough. Such as case of taking responsible of this problem we accepted the waive cost of leasing 29 days as cost 40,600 baht (excluded VAT) and spare car with driver services 5 days as cost 38,618 baht. Totally 79,218 baht. But they are not the solving solution for us.
We would like to see your best offer for replacement the problem car. But you gave us only the answer terminate contract with penalty cost only.
The day before yesterday, I called to ask further info from Khun Au as first paragraph Iwrote and info of short period leasing car for Executive in case use car not over 5 days. I got the second answer from her. So please send me the info within today.
If you need our answer, I would like to take more time to summary all the best solution first before submit to our Executive to consider.