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Terrible English- language skills that lead to difficulties in communication.
Present, Many Chinese tourists to Thailand are rural people who recently acquired money through land sales but have little education and speak only their own language and they are unable to communicate English language. It causes problem in communicate errors and do not understand between tourist and host such as regulations, politeness, culture and law in country.
Solution
1. Make symbolic meaning about rules and regulations to follow attraction and public area that will make tourist to have feel better and avoid problems.
2. Training local guide who can communicate Chinese language to decrease difficulty and confusion of tourist to get accurate information.
3. Make handbook about introduction of law, guideline, politeness and culture.
4. Established call center to help tourist.
Being translated, please wait..
