It means creating content that will encourage a reader to return, and not just to read the topics your brand typically covers. For example, a reader who visits your article about determining a home-buying budget may return for an article explaining how to get the best deal on a new couch.
This concept is known as “overlapping interest.” It entails learning a wide range of your audience’s life interests and including them in your content strategy. Here’s how to make it work for you: let’s say you are a hotel brand targeting the business traveler. You should explore other interests that a typical business traveler may have, such as golf. You can then write travel articles related to that particular interest, e.g. “How to Travel with Golf Clubs.