During the first week of this course . At first time I think this course is OD process , then I feel better. Because we know the meaning of OD to do is learn the skills of the consultant on Coach is different, but with the same purpose is to make the organization better. Group events have caused us to want to learn. Teacher teaching techniques that can stimulate us. Learning activities, traffic , we know how to walk the beat how does the traffic jams. There must be one out of line and look at the problem to be solved I think the world cafe activities things to do because I have many of the responsible department. I will use this process to exchange ideas change will allow us to fix the problem. I learned about birds, 4 species, if I see people who have similar behavior with birds, 4 species of this I will know that to engage with them. It makes my work easier and achieve objectives. And most importantly I need to diagnose the problem by the organization. Zoom in to see the obvious problems and zoom out to look out and be seen in a wide angle.