Participants in this study reported that they tried to use a variety of sources for seeking health information. However, they were dissatisfied with those sources and expressed a pressing need for improvement in them. For instance, participants complained that the informational leaflets were too simplistic while books and magazines were either complicated by use of scientific terminology or were too general. Participants also were dissatisfied with the media, because it did not play an important role in providing information on schizophrenia management. Although the Internet is an important source for providing relevant information for people with mental illness in Western countries, Chinese patients and caregivers were not interested in using it, either because they did not trust the Internet information or could not afford to access the Internet. Based on these findings, our study calls for Chinese health professionals, writers, publishers and media programmers to pay special attention to people with schizophrenia and their families by publicizing relevant, accurate and reliable information on schizophrenia management. Our study also revealed that almost half of the patients were not willing to participate in regular medical appointments as required. One of the common reasons for this was stigma. This finding was supported by a Chinese study showing that the stigma of mental illness may influence the pattern of psychiatric care, usually discouraging Chinese patients from seeking care (Tang et al., 2007). Besides stigma, other reasons, such as lack of time, money and transportation were also cited in this study as barriers to seeking care. These findings were consistent with Gulliver, Griffiths, and Christensen's (2010) study