ear P’ Kai,
Good feedback from our member and kindly note below points in Red from the slides.
Sales and Marketing Team
• Suspension program, sales team have to inform customers before sell the products. Members always complain about suspension charge 500 THB
Sales team will inform if guest ask for as we unable to assume on this. And sales will focus more selling to corporate (hotels, condo, village, school and private company). This point will more come from individual member which I will brief CS team on this. Personally when I apply for fitness member no any fitness club inform me on this matter. And the charge 500 THB is from our agreement.
• More flexible membership for person who live 4-5 months
Please advise more detail on this as we have various package available. If need more discount for renewal member we have to come out with policy.