SMS documentation supports the management of operations and would be subject to
management and control as specified in ORG 2.1.1.
Expanded guidance may be found in the ICAO SMM, Document 9859.
2.2 Records System
ORG 2.2.1 The Operator shall have a system for the management and control of operational
records to ensure the content and retention of such records is in accordance with requirements of
the Authority, as applicable, and to ensure operational records are subjected to standardized
processes for:
i) Identification;
ii) Legibility;
iii) Maintenance;
iv) Retrieval;
v) Protection and security;
vi) Disposal, deletion (electronic records) and archiving. (GM) ►