The respondent admitted that the Internet had a lot of benefits for the SMEs. He also stated that the Internet had made transfer of documents in connection with his business transactions abroad easy and fast due to its speed, and also responses were received instantly. In addition, distrust on the use of credit cards and low computer literacy among SME owners were factors. The owner said that it was true that most handicraft SME owners/managers level of education were very low making them difficult to accept the technology easily.