Qualifications:-
At least Bachelor degree in any field
Minimum of 2 years in relevant experience in a similar capacity preferably in a 5 star class environment and hospitality industry.
Knowledgeable in the Reservation Operation and related applications
Have excellent English communication skills both in written and spoken
Posses professional disposition with excellent communication and interpersonal skills
Be able to work 6 days a week with variable shift
Job Description:-
Main responsibility is to maximize room sales and revenue.
This position will supervise all reservation staffs in taking efficient room reservation, providing information on prices; and to up-selling rooms and service where possible.
Also review and control room availability and prepare daily arrival list.
Provide accrete advance reservation and occupancy forecasts.
For reporting, keep all charts, records, files and correspondence updated and accurate.