Bureaucracy emerged as a dominant feature of the contemporary world. Virtually everywhere one looked in both developed and developing nations,economic,social and political life were extensively and ever increasingly influenced by bureaucratic organizations . Bureaucracy,while often used as a general invective to refer to any organization that is perceived to be inefficient,is more property used to refer to a specific set of structural arrangements. It may also be used to refer to specific kinds of behaviour patterns that are not restricted to formal bureaucracies. It is widely assumed that the structural characteristics of organizations correctly defined as bureaucratic influence the behaviour of individuals - whether clients or bureaucrats - who interact with them