• Each of the world-class companies have mandated a senior leader to oversee and steer the enterprise knowledge strategy
• The CKO need not be a permanent role yet has proved to be instrumental in the establishment of world class knowledge management within enterprises:
• In Buckman Laboratories, knowledge sharing and collaboration have evolved from a top down prescriptive approach towards knowledge sharing into a pan organization imperative. The company highlights that they do not have just one Chief Knowledge Officer, but rather all workers are knowledge leader
• Similarly, a global software company points to its leadership programme, in which knowledge-sharing and collaboration are emphasized, and is a key reason the have no Chief Knowledge Officer