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We would request every employee to please use the official CS Service Desk portal https://admiral.atlassian.net/servicedesk/customer/portal/2 (not Jira directly) to report any Client's related issue.Since the process of tickets handling through Service Desk was organized a long time ago and it works in conjunction with set filters, we would like to draw your attention to the fact that any intervention from your side or in other words the manual changing of ticket data (ticket priority, issue type, status, assignee, project etc) can lead to the loss of the ticket for an indefinite period of time.Following portal is under control of CS department, Dev. support team and Finance department, which allows you to select a Team by yourself to whom your ticket should be submitted to.Here is a link for all existing Service Desks in our Company depending on Department: https://admiral.atlassian.net/servicedesk/customer/portals
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