Restaurant serving positions require on the job training that would be held by an upper level server in the restaurant. The server will be trained to provide good customer service, learn food items and drinks and maintain a neat and tidy appearance. Working, in a role such as captain, in a top rated restaurant requires disciplined role-playing comparable to a theater performance.[13]
Individuals employed to handle food and beverages in the United States must obtain a food handlers card or permit.[14] Servers that do not have a permit or handlers card can not serve. The server can achieve a permit or handlers card online.