The impact of internationalization, information technology, diversity, and ethics given detailed attention in the next two chapters and a workforce recently described as a "blend of traditionally trained baby boomers, in-your-face Gen Xers, people with inadequate literacy skills from disadvantaged areas, and techies raised on computers," has led to a paradigm shift. In other words, for today's and tomorrow's organizations and management, there are new rules with different boundaries requiring new and different behavior inside the boundaries for organizations and management to be successful.