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internationaJ SfrucfureEach Four Seasons property was managed by a general manager responsible for supervising the day-to-day operations of a single property. Compensation was in part based on the property's performance. Hotel general managers had a target bonus of 30 percent of base compensation. Twenty-five percent of the bonus was based on people measures (employee attitudes), 25 percent on product (service quality), and 50 percent on profit.
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