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The Data Acquisition and Storage component isresponsible for storing the students’ data in a data warehouse.Data from different data sources were gathered and weresubmitted to the ETL process (Extraction, Transformation andLoading).The Data Analysis component is responsible for obtainingknowledge about the students and includes appropriate dataanalysis tools that allow the patterns identification. Theobtained knowledge was stored in an adequate knowledgedatabase. The used tools allow statistical analysis, querying,reporting, OLAP and data mining analysis.The Interaction component is responsible for maintainingan adequate and effective relationship with the student, usingthe obtained student’s knowledge. A set of actions areautomatically triggered (with the students as target) when it isverified a specific situation or behavior.
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