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Dear Valued Customer,
Regarding your shared hosting account on gator3025.hostgator.com with the primary domain name 108homedecorate.com
We're writing to inform you of an important change in your server's default configuration that may affect your websites. The default
version of PHP employed by our servers will be updated to PHP 5.4 on 5/21/2014. We will be attempting to automatically detect the
compatibility of 108homedecorate.com and any other addon domains you have, but we want to ask you to please log into your cPanel and test all of
your sites using PHP 5.4 by following the directions given in this article:
http://support.hostgator.com/articles/cpanel/php-configuration-plugin
FAQ:
1) Why are you making this change?
The default version of PHP that our servers are currently utilizing; PHP 5.2 ; has been deprecated for some time. As such, we would
like to see your sites enjoying the security and performance benefits of the newer versions of PHP which we already have available
on your server.
2) How can I make sure my sites will work?
While we are taking every possible step to try and automatically assign the right version to all of your scripts, we do want to ask you
to please login into your cPanel and test all of your sites using PHP 5.4 yourself. Here's a more detailed explanation on how to test
this using our plugin available via cPanel.
The default behavior of your account is for PHP settings to be inherited by sub-directories. That means that you can easily test all of
your site's compatibility with PHP 5.4, by setting the PHP handler for your home directory for your account to PHP 5.4. Then simply
test your websites by opening them in your browser. To test this using our plugin please do the following:
* Login to your cPanel at https://gator3025.hostgator.com/cpanel
* Click on the "PHP Configuration" icon, which can be found under the "Advanced" group of icons in cPanel.
* From the drop-down of Available PHP handlers, please select "PHP 5.4" without changing the target directory from the current setting.
It should be displaying / (Current Folder). Click on "Update"
* You should see a confirmation message that reads: The ".php" file extension will be processed by PHP 54 for this account. Clicking
on "Back" you should now notice the dropdown listing PHP 5.4 as the active Handler
* At this point you will want to test your sites by opening them in your browser. If you do not notice any issues or visible errors,
this means your sites are compatible with PHP 5.4 and you do not need to perform any further actions to ensure they continue to work
once the PHP upgrade is performed. You will simply want to leave the Handler that was just set as the active one without any other changes.
* If on the other hand, you do notice issues during your test with your sites and the PHP 5.4 Handler that was enabled, you can then
simply toggle the active Handler via our plugin and set it to use "PHP 5.2". This should set your account to specifically use the the current
default version of PHP in our servers and ensure they continue to use this version once the PHP upgrade process is performed. Our
upgrade process is set to honor the current Handler settings you set via this plugin to ensure your scripts continue to work once the
upgrade is completed. Please note: Selecting "No custom Handler (Sys Default)", will NOT ensure your account stays using PHP 5.2 once
the PHP upgrade iscomplete. While PHP 5.2 is currently the system default version, once the upgrade is complete, the default version will
be PHP 5.4. If your applications require PHP 5.2 you will want to make sure to specifically select the "PHP 5.2" option.
3) Will my site's experience any down time?
The switch between PHP versions is simply a configuration change in your .htaccess file(s) as such, there is no maintenance which must
be performed on the server itself that would cause any service outages. Applications that are not compatible with PHP 5.4 will fail to load
properly once the change is performed. While we will make every effort to automatically perform compatibility checks for each accounts
and set the appropriate Handler, it's imperative for you to please do the compatibility tests from your end as well using the steps listed
above, before 5/21/2014 .
4) Who can help me update my site/script to use a newer version of PHP?
While we can assist you with changing the version of PHP your script utilizes, we will not be able to recode your site to be compatible with
newer versions of PHP. You should contact the script's author/developer to inquire as to whether or not they currently have or plan to
re-design their code to utilize later versions of PHP.
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