– Freedom of communication: Anytime & anywhere – Customers have access to suitable communication means (voice, data, and audiovisual content) in line with their requirements.
– Innovative new services: New services will have richer functionality (e.g. personalized), and have a reduced time-to-market, since they exploit the distributed intelligence inherent in an NGN.
– Migration to NGN will enable consumers to choose their service providers and connection provider separately. They will thus benefit from greater freedom and flexibility in choosing offers from different service providers and create their own “dynamic service package”. This elimination of the intermediary will inevitably create further pressure on prices, which will force operators to seriously review their future business models and incorporate innovative aspects in their networks (such as dynamic supply and quality of service (QoS) guarantees).