COLUMBIA, SC – Due to lagging patient satisfaction scores and frequent complaints, County Hospital administrators are fitting every patient with a mood ring so staff can track patient satisfaction throughout the treatment process at any given moment. “We have received a lot of backlash from staff regarding their role with patient satisfaction,” reported Melissa Williamson, Chief Administrator. “Since satisfaction is the most important aspect of healthcare, this method holds their feet to the fire a little more. After all, providers and nurses interact with patients the most.”