The Thai people are generally very courteous and friendly, hence the moniker Land of Smiles. Being outwardly polite and respectful is expected in Thailand, and public displays of anger and frustration, particularly while being loud, is greatly frowned upon. The Thai people are very non-confrontational, so if you ever have a dispute with a local, raising your voice and getting angry is not the way to handle it. Losing face is seen as a disgrace, so compromising is of the utmost importance. Remaining calm, smiling, and not raising your voice during any type of conflict is the way to handle tough situations in Thailand. No matter how mad you are or how wronged you feel, it's crucial to remember this aspect of their culture. Your dispute will be settled much quicker by remaining calm and friendly.