Hello Thitaree
I know that I spoke with you last week about this, and clearly they have not got back to you.
Can you please telephone the person at the Intercontinental Hotel about this please?
If not, can you please tell me the name of the person so that I can go and see him?
Either way, I want to get an answer on this in the next day or so please.
It has been long enough now, and it is not a complicated subject for the person to reply about.
Once I know the answer, I can decide on my options.
thanks a lot