Results (
Thai) 2:
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Responsibilities
- Coordinate deployment project in end-user computing (PC, laptop, workstations, etc.) – mostly small to medium scales.
- The candidate is expected to plan and schedule user’s deployment across Asia Pacific region. He/she needs to follow-up heavily with the end users.
- The candidate is also expected to manage small-scale deployment projects. In such case, the candidate will be act as the PM for the project and Single Point of Contact (SPOC) to internal and external customers. In this case, he/she is responsible to meet project schedules and drive for project closure at the earliest time.
- Work together with service providers/Dell engineers to ensure project is delivered to Dell highest standard and within budget.
- Management of project escalation through various level of communication.
- Managing and responding to a change request in a controlled and structured manner.
- Ensures all project documentation is kept up to date and communicated to the relevant stakeholders on a timely basis.
- Deliver an outstanding Customer Experience thru the post implementation customer survey.
- Work on multiple projects concurrently.
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