As a valued customer here in AliExpress, I will apply a courtesy for your order. However, I would like to ask for your understanding that this is a proposal and it still subject for approval.
I am truly sorry for the inconvenience. Please be advised that we will forward this issue to our Higher Support Team and if the case is accepted, AliExpress will contact the seller to solve this issue. In the following days, the seller may contact you to assist you on this case. Please check your order message and offer the information accordingly. In case the seller doesn't contact you, AliExpress will offer further support in 10 working days and sanction the seller if necessary.