Solution Concept for Improving Work Efficiency in Nursing Homes
Regarding the decrease in social welfare spending and the growth of elderly population in Japan, for nursing homes, they need to increase occupancy rate by improvement of service quality to prevent decrease in business earnings, in which work efficiency improvement and human resource development are essential. The purpose of this paper is to develop a solution that assists nursing homes to improve the work efficiency. Frist, we established a solution concept. Then, to verify the solution concept, we carried out a proof of concept (PoC) in a paid nursing home along with Hitachi High Technologies Corporation (HHT). As a result, we discovered some places that can be improved in nursing care work and proposed some measures in the improvement plan. It is predicted that the total work time will decrease by 14.6% if the measures are introduced. We obtained a good prospect for the solution concept.