The SME group average is only has superiority in the
delivery cycle time. However, this superiority must be
analysed with caution as delivery cycle time best practices
are very much dependent upon the type of commodity and
industry. Many of the SMEs are providing or a being forced to
provide milk-run services with delivery every four to six hours
whereas the major Thai company is dealing with bulkier and
less time sensitive product. However, the average order cycle
time for the SME group is still longer than for the major Thai
company