Monitor external trends to identify events or trends which may impact on the achievement of the organisation’s strategic plan goals:
a. Identify two external trends
- Heavy reliance on PDA and GPS technology
- Better people and better skill driver
b. Develop and explanation of how the trends currently impact or will impact organisational objectives
- We cannot complete if we don’t have them, cost to maintain them
- We need to pay drivers more increased to organisation, increased customer satisfaction, increased business, increased market share