HOSPITALITY & CATERING TRAINING CENTRE, MAE SOT (HCTC)
FIRST STEP “My Day @ Amari”, an initiative introduced at Amari properties in Thailand in 2013 brought children from neighboring communities to learn more about the hospitality industry by providing insight into day-to-day operational activities such as bed-making, napkin folding, cooking, baking and table manners. Following positive feedback from the properties and stakeholders, we expanded this initiative to all properties under Amari and The Mosaic Collection (both in Thailand and overseas) and renamed the programmer “First Step”. We consider First Step a strategic initiative as it showcases our core business, engages our Team Members and raises brand awareness in the communities where we operate. Where feasible, we are working to make First Step more strategic by encouraging properties to engage with older youths as opposed to younger children as this enables us to engage potential talent pools. ADQ for example ran their inaugural First Step