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DesignDelivering services to patients, service users, carers and the public is at theheart of the Clinical Leadership Competency Framework. Clinicians workhard to improve services for people.The word ‘patient’ is used generically to cover patients, service users, and allthose who receive healthcare. The word ‘other’ is used to describe allcolleagues from any discipline and organisation, as well as patients, serviceusers, carers and the public.There are five domains highlighted below. To improve the quality and safetyof health and care services, it is essential that clinicians are competent in eachof the five leadership domains. Within each domain there are four categoriescalled elements and each of these elements is further divided into four competency statements which describethe activity or outcomes all clinicians should be able to demonstrate
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