- Identifying, documenting, and ranking the problem driving the scenario.
- Identifying the business and technical environment of the scenario and documenting it in scenario models.
- Identifying and documenting desired objectives (the results of handling the problems successfully); get "SMART“.
- Identifying the human actors (participants) and their place in the business model
- Identifying computer actors (computing elements) and their place in the technology mode
- Identifying and documenting roles, responsibilities
- Checking for "fitness-for-purpose" and refining only if necessary