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Buffalo officially supports Windows XP, VISTA and 7 for this products.However, Non enqription mode (as normal USB-HDD mode) should be work on windows8.1.Please try(1)Use Non enqription mode. To disable security lock function (2)If the customer has diffrent model of Windows 8.1 PC, please confirm the USB-HDD can be reconized or not.USB bus power supply capacity is very different from PC models. Not all machines are capable of running these devices.http://th.buffalo-asia.com/support/downloads/previous_product_downloads_link/http://buffalo.jp/support_ap/support/products/hd_pxu2.html
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