believe you have spoken this morning with my wife Khun Jear about the first two days of my son’s at the summer camp that True Arena has provided.
I don’t want to get into anything other than to thank you for your service recovery that you have offered my family. I am sure my wife has raised all of our concerns in regards to language spoken, treatment and the dining situation. To tell you the truth we were not really expecting anything and were feeling very let down. I understand businesses are hard to run and things do happen, however when it is our children we seem to overlook this and expect that everything will be perfect for them. Especially from an establishment of such stature as True Arena.
If I may mention though, it did take a while to get the message across, as my wife had brought this up yesterday twice and had requested that somebody call her. It wasn’t until one of my associates contacted a friend of hers that works there that somebody had contacted us.
I believe you have a very nice facility and I do hope that in the future the summer camp could work as we are residing in Hua Hin and due to being in the hospitality business we do not get to go away at every holiday.
Once again thank you George, my wife and my children are more than happy with the way you have dealt with this.