Results (
Thai) 1:
[Copy]Copied!
The easiest method for addressing this issue is to convince the resistantemployee to separate out all other duties and tasks that do not pertain to thevalue stream. Focus only on those tasks (notice we are not calling them “processsteps” to avoid the conflict) that are being reviewed. Walk through the currentstate step by step, and get acknowledgment on the non-value-added (NVA) activity.Ask the roadblocker how he or she would do the job if this NVA was notpresent. Then ask how he or she would do the job exactly the same way repeatedlyfrom this point forward without the NVA.
Being translated, please wait..
