This study used a path analysis of longitudinal data collected from 75 manufacturing
employees participating in a computer training course, to test a model of the intrapersonal
processes impacting computer-related performance. Gender, computer experience, and attributional
style were found to be predictive of computer attitudes, which were in turn related to
computer ecacy, task-speci®c performance expectations, and post-performance anxiety.
Computer training was eective in raising user ecacy levels and improving computer performance.
In addition, post-training ecacy was predictive of subsequent computer performance.
Finally, performance outcomes and future performance expectations were predictive
of users' aective reactions. # 1999 Elsevier Science Ltd. All rights reserved