Sorry, to bother you again
we apologize for all troubles caused to you, plz kindly accept our sincrely apologise
You spent time and money on this, we will make up your loss.
We will
RESEND
or
REFUND
you, please inform us which one you prefer?
As a seller, we regard credit as our life, and we do need your support to make a living in such a day:(. your action meant a loss to us
Could you plz kindly contact us for to have the problem work out?
Your kindly understanding and help would be greatly appreciated.
And waiting for your soon reply.