We are facing some difficulties trying to find out who can help VLT.
The VLT team has spoken to Khun VISANU BUATHONG, the end user according this PO and asked him to include the cement line cost.
However, Khun Visanu indicated the following:
1.) The users at Exxon Thailand do not know who processes their PO request. They don’t know who will be able to change / amend PO’s.
2.) The users at Exxon Thailand do not know about the correct procedure for non contract items i.e. cement lining.
Khun Visanu needs us to deliver these materials on Friday. However, we would like for someone to approve the price for cement lining before we send the material to the cement line shop.
Who can we contact for this and future enquiries in Thailand for adjustment to items and prices in the PO and particularly for this PO as the delivery time is very tight. (see item 4). Furthermore, if items are outside the contract we will need to indicate the delivery time before the PO date is set as machining and cem lining will cost a few days.