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Step 1 Translate forecasts and other information into a demand for resources■ 400,000 full-day passengers are equivalent to 400,000/40 = 10,000 coach days ayear, or 10,000/300 = 33.33 coaches.■ 750,000 half-day passengers are equivalent to 750,000 / (40 × 300 × 2) = 31.25coaches.■ Adding these two gives the total demand as 64.58 coaches. Each coach needs300/220 drivers, so the company needs a total of 88.06 drivers.Step 2 Find the resources currently available■ The company has 61 coaches, but the efficiency of 90% gives an availability of 61 ×0.9 = 54.9 coaches.■ There are 86 drivers, but an efficiency of 85% reduces this to 86 × 0.85 = 73.1drivers.Step 3 Identify mismatches between resources needed and availableWithout details of the timing, we can only take overall figures. There is a total shortage of64.58 – 54.9 = 9.68 coaches and 88.06 – 73.1 = 14.96 drivers.Step 4 Suggest alternative plans for overcoming any mismatchesAssuming that A&B do not want to reduce demand, they can either buy or hire coaches,and employ drivers or hire them from an agency. The only information we have aboutthese alternatives are some costs.
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