One final point to address in aiding the การแลกเปลี่ยนสายธารคุณค่า Mapper to create
a Future State Map includes a discussion of the ideal state. This ideal state, or longterm
vision, can come into play much quicker, and become much more problematic,
in การแลกเปลี่ยนsettings than in production สายธารคุณค่าs.
In manufacturing environments, the Ideal State Map often includes new equipment
and/or the introduction of new technologies. For the operator working in
this setting, it is much easier to understand the concept of “use what you have
now.” Because much of this equipment and new technology requires substantial
capitalization, these employees recognize and understand the idea of long-term
plans and phased implementation.
However, in การแลกเปลี่ยนenvironments, the employees do not always see it
this way. With the exception of enterprise-wide software applications and systems,
much of the change employees are accustomed to seeing does not require large
amounts of capital, or the employees have little or no knowledge of the change
until the day it is implemented. Therefore, these employees may struggle some
with the idea of “what can we do right now?”
To combat this situation, it may be necessary to create the Ideal State Map
first. The sky is the limit. Use everyone on the team to create this long-term
vision. No idea is too big or too small. Use the exact same methodology as we
have talked about in this chapter and in Chapter 16 to get to a point where you
have a clean Ideal State Map, with all the kaizen bursts required to make it a
reality.
Then work backwards. Start eliminating ideas that the team (or management)
says cannot be completed in the next 6–12 months. Make sure everyone
understands why items removed cannot be accomplished. Discuss the cost, legal
issues, and/or corporate policy that require stockholder or board approval, as
well as any other relevant factors.